1.  Specification: The purpose of the specification stage is to make sure that we fully understand your needs. During this stage, we discuss what you are looking for and how best to implement it. Then we write a specification, checking it with you to make sure that it meets your needs. When the specification is confirmed, we come up with a project plan, to set up deadlines for deliverables and confirm expectations for getting the system in place.

2. Development: Once the project plan is approved, the system development stage follows project plan guidelines for development deliverables, testing and acceptance criteria, source documentation, and plan updates. The development phase is usually conducted on-site, unless client resources are insufficient, in which case we are able to conduct development off-site as well.

3.  Acceptance: When we have completed development and initial testing of the system, user acceptance must be verified. This means that the product must be tested collaboratively so that you can confirm that it meets the expectations set forth in the project plan. This stage may involve small changes and fixes to the implementation.

4. Integration: After user acceptance is verified, we integrate the new application into your existing systems so that it can run in a production environment. When the application is fully integrated, we verify again that it meets all expectations set forth in the project plan. Finally, during the integration stage we also support the system to troubleshoot any problems, answer questions, and transfer all the knowledge about the system to its primary users.